At Watts Electric & AC, we know that picking a company you can trust to perform AC repair in Columbia is important. We get how important it is to find a reliable company that does good work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can provide? A trustworthy company that provides AC repair should have a list of references they’ll readily offer you. Call these references and learn all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you pick has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Watts Electric & AC a call at 601-736-7362. We’re happy to help!