What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in Columbia during the cooler months, when they’re necessary to keep you toasty. While you know the team at Watts Electric & A/C Inc will always be there ASAP when you require us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to try before you give us a call.

1. It may sound strange, but make sure everything is turned “on”. We’ve been to more than a few calls only to discover the thermostat or the heat pump itself is set to off.
• Inspect your thermostat to ensure it’s on, fixed to the correct temperature and isn’t set to cool.
• Then try swapping out the battery, if it has one.
• If everything looks correct, check your furnace switch (check your manual if you’re hesitant about where it is) and inspect your fuses and circuit breaker.
• Double check that your gas is on.
2. If the furnace still hasn’t switched on, revisit your thermostat.
• If it’s a programmable model, make sure it’s revealing the correct time. If it thinks it’s morning when it’s really night, it may not kick your heat on because it doesn’t understand that you’re home.
3. Is an impasse causing your furnace to fail?
• Inspect your air filters to make sure they’re not clogging things up.
• Do you have any blocked ducts, vents or cool air intakes?
• Are all supply registers exposed?
• Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still without heat, call Watts Electric & A/C Inc at 601-736-7362 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.