We have answers for your frequently asked questions. Watts Electric & A/C Inc in Columbia can answer all your HVAC-related questions. Before you get on the phone, browse these to see if we already responded to your question online. If you don’t see your question in this list or want more information on a topic, give us a call at 601-736-7362. Our experts can provide the information you’re looking for in a jiffy. Why is regular maintenance important? Like any product you want to keep in good shape, HVAC equipment requires proper care in order to deliver the greatest benefits. Trained professionals can service your heating and cooling products to ensure they’re working at their greatest potential and help prevent more costly repairs in the middle of the hottest or coldest months of the year. How much will a Lennox product cost? Watts Electric & A/C Inc in Columbia can price out individual products or multiple home comfort products for you. Call 601-736-7362 to learn more. What is two-stage heating? Two-stage heating enables the furnace to heat at two levels of output: high for cold winter days and low for mild ones. Around 80 percent of the time, your home’s heating requirements can be met when the furnace is kept on the low setting, permitting your two-stage unit to work for longer periods of time. Two-stage units also give more even heat distribution, fewer temperature swings, quiet operation, increased air filtration and energy efficiency. How does Precise Comfort™ technology work? Precise Comfort™ technology is an operating and control system used in Lennox furnaces. The technology can automatically adjust heat by increments as little as 1 percent, improving energy efficiency and helping you experience better comfort. How will my new furnace work differently from my old one? Modern furnaces are designed with a host of innovative features older furnaces don’t have. Today’s heating systems offer more even heating and are better at regulating airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient. Another perk of modern furnaces is their ability to work with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort™ technology and variable speed motors, will help your furnace run more efficiently and quieter than ever. What energy efficiency standard should I look for in an air conditioner in Columbia? The Department of Energy recently increased the minimum efficiency levels for air conditions, and the standards vary by region. Contact Watts Electric & A/C Inc at 601-736-7362 to learn the requirements for the Columbia area. How can I reduce my energy costs? Lennox offers a variety of HVAC products with high efficiency ratings, which can help cut back the amount of energy they require to work. Aside from picking products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you can consider the following: Maintenance – ensuring your system obtains regular maintenance by a trained technician can keep your system running at its peak performance. Zoning – zoning systems permit you to only heat or cool only specific areas of your home, so you won’t have to pay to heat or cool spaces that you don’t usually use. Programmable thermostats – using a programmable thermostat allows you to set the temperature in your home according to your schedule. They can be programed to provide the comfort you desire when you’re home, and increase or decrease the temperature while you’re not around, helping you save on heating and cooling costs. Why should I buy from Lennox? There are a number of reasons to pick Lennox, but the top three are: Lennox is a name you know and trust – known around the world for quality HVAC products, you can rest assured Lennox will provide you with high quality equipment. Innovative and high quality products – Lennox has been at the forefront of innovation in the heating and cooling industry for years. High quality furnaces, air conditioners and home comfort systems include innovative features to help your home stay more comfortable and energy efficient. Reputation of excellence – high quality products are not the only arena Lennox excels in. Lennox dealers, like Watts Electric & A/C Inc, offer high quality service at all times, from your first consultation to your routine maintenance appointments. What can I do to improve my home’s indoor air quality? Strategies to boost your indoor air quality can be as basic as vacuuming your home to something as large as adding a new ventilation system. Overall, good IAQ involves four strategies: Eliminate – get rid of the pollutants floating in your air by cleaning your home often, particularly vacuuming carpet, washing linens and safely storing household chemicals. Ventilate – make sure your home is well-ventilated to move airborne pollutants out of your home. In newer homes, well-done insulation will prevent ventilation, so Lennox systems such as the Healthy Climate® ventilation system can help. These systems bring fresh air from outside into your home and direct the stale air out. Clean – the right air filters, such as our Healthy Climate® air filters, will make certain the smallest particles don’t get through and are let out into your home. Germicidal lights can kill the germs that do make it through, and purification systems like the PureAir™ will help destroy odors and chemical vapors. Monitor – keep your humidity levels in check with a programmable thermostat. High temperatures and humidity levels can elevate concentrations of mold, mildew and germs. A programmable thermostat will ensure your home is comfortable without letting humidity get out of control. How can I find out which indoor air quality product will is right for my home? Try checking out our Healthy Solution Finder, where you can pick the indoor air quality problems that affect your home. After you choose the items that apply, the system will show the IAQ products that fit your needs. You can also call Watts Electric & A/C Inc and walk our techs through some of the problems you experience. They can evaluate your home and needs and provide options and solutions. How does an air conditioner work? Most homeowners believe that air conditioners make the air in your home cooler, but it actually removes the heat from your home, sending the hot air outside. That hot air flows across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing the heat outside. This procedure continues until the indoor temperature reaches the desired level that you set on your thermostat. What is the minimum energy efficiency standard for air conditioners in my state? Due to the increasing amount of energy used by heating and cooling systems, the Department of Energy (DOE) hiked up the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined based on region and carry varying requirements based on your location. Watts Electric & A/C Inc can answer any questions you may have regarding these minimum requirements and let you know what choices are available when you’re looking for a replacement system. How can I confirm the model and serial numbers for my cooling unit? You can find these numbers on a nameplate or sticker that is near your system’s service panel. The sticker should be white with black letters and have both of these numbers located at the top of the sticker. M/N signifies model number while S/N is your serial number. What size equipment do I need for my home? There are a couple ways to determine what size system will best suit your home, but the most reliable way to choose a system is by having your local Watts Electric & A/C Inc technician come out and perform a load calculation. This calculation considers your home’s: square footage, insulation value, amount of insulation, and a number of other factors. Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively? The short answer is “Yes.” Dirt and other debris can hinder your system’s ability to work efficiently. For heat pumps, it is normal to have frost or ice on them during the winter, but they also are built with defrost controls to ensure they work efficiently in those types of conditions. What is two-stage cooling? Two-stage cooling means that your cooling unit has two levels of operation. When summer is its hottest, the high setting starts up, and when it’s cooler or more mild, it operates on the low setting. Usually, the lower setting will take care of your cooling needs, but even when the high setting is in use, you may not realize it because it can maintain such even temperatures for your comfort. This may also mean a quieter cooling system, greater efficiency and better humidity control. Why is my system freezing up? Your system could be freezing up for a couple of reasons, but the most common are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something you, the homeowner, can take care of; however, you’ll want to call the professionals at Watts Electric & A/C Inc at 601-736-7362 for other problems or if you have other questions or concerns. What is the best thermostat to use for my cooling system? Picking the best thermostat for your cooling system comes with a lot of considerations. That’s why it’s nice to have such a wide variety of choices from Watts Electric & A/C Inc. Whether you’re in the market for for a programmable or non-programmable thermostat or want to join the smart home trend, there are a number of thermostats that you have to choose from. Some thermostats will depend on what type of heating and cooling system you have, but the experts at Watts Electric & A/C Inc will be able to help determine what options are best for your needs and your budget. What is a heat pump? Heat pumps can be a tad confusing due to their name, but they actually take care of both your heating and cooling needs year-round. When it’s hot outside it operates like an air conditioner in that it removes heat from your home, but when it cools off, the process gets switched around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and could produce up to two or three times more heat than the energy it uses. When replacing the outdoor unit, should the indoor unit also be replaced? Of course we advise you to also replace your indoor system, but this is why: All outdoor cooling systems have a matching indoor unit that they are created to work with to ensure efficient performance. When they aren’t paired with the other piece as a whole system, efficiency can suffer. As with a lot of products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These improvements most importantly include better heating and cooling efficiency, but also involve improved air handling, filtering and noise pollution reduction to name a few. Heating and cooling systems that are more than 10-15 years old normally need to be replaced. Not only do they have outdated technology, but they are also less efficient than today’s models. Buying a new indoor unit at the same time means you’ll have a matched system to provide you with better comfort and efficiency for years to come. How can I tell if my solar HVAC system is performing to its potential? The communication module on your SunSource® Home Energy System sends the system’s performance information for each module to a website. You can visit this website to learn about the system’s status, energy production and environmental benefits. The site also shows carbon offsets in real time. Will I need an Internet connection to use the SunSource® communication module? Yes, an Internet connection is required for you to take advantage of the online monitoring system, which includes seeing energy production and environmental benefit information. The system’s performance-monitoring website is maintained by an independent third party, Enphase Energy Inc., and the monitoring service is provided free for five years. Do I need to clean my solar modules? In most regions, rain will naturally clean the solar modules. If you live in a dusty or industrial area, periodically spraying the modules with water can help improve performance. However, detergents and high-pressure hoses should never be used to clean solar modules. What is the best thermostat for my HVAC system? The right thermostat for you depends on your heating and cooling equipment. Watts Electric & A/C Inc sells programmable and nonprogrammable thermostats that can help improve the efficiency of your HVAC systems. Check out our available products or contact us at 601-736-7362 to learn more. How can I control my energy bills? Heating and cooling can represent a significant amount of your utility expenses. The innovative and high efficiency HVAC products available from Lennox® can help lower these costs. If you’re looking for a new heating and/or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of equipment efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, consider these additional factors: 1. Is your equipment regularly maintained? Whether it’s a furnace or air conditioner, HVAC systems will work more efficiently after regular maintenance checks. 2. Do you need a zoning system? If there are areas of your home that are rarely used, a zoning system will allow you to heat or cool only the commonly used spaces of your house. 3. Are you utilizing a programmable thermostat? According to the U.S. Department of Energy, programmable thermostats can reduce your heating costs by up to 35 percent, and your cooling costs by up to 25 percent. What are the benefits of zoning systems? Zoning equipment gives you the ability to section off parts of your house and control the air differently in each room. Zoning equipment is good for when you have spaces of your house that are seldom used or when you and your family are always in disagreement of the perfect temperature for the house. Zoning systems are almost noiseless and efficient, allowing you more control over the comfort of your home. Find out more about the equipment available from Watts Electric & A/C Inc.